Ep 034: Creating Connections: the Importance of Two-Way Customer Loyalty

Chris McCoy is a self-starting entrepreneur currently running Haven Lighting, a manufacturer of full-color, phone controlled, LED WiFi Accent Lighting for landscapes, hardscapes and under-cabinet kitchen and accent lighting. He’s had past experience running two other businesses, and has been focusing on growing and building his company from a flat organization to a tiered one, without losing any of the feeling or culture surrounding the original structure.

 

Listen to this motivating Good Life. Great Life episode with Chris McCoy about the importance of Two-Way Customer Loyalty

Here is what to expect on this week’s show:

• The importance of hard work and drive when starting a new project
• Customer loyalty works both ways; show your early adopters you're worth keeping
• The criticality of word-of-mouth sales styles
• Showing customers you care helps return business and positive reviews
• Why self-improvement, even after finding success, is good to maintain your flow

 

Connect with Chris:

Website: https://havenlighting.com/

Instagram: https://www.instagram.com/havenlighting/

Twitter: https://twitter.com/havenlighting

Facebook: https://www.facebook.com/HavenLighting/

LinkedIn:

• https://www.linkedin.com/in/chris-mccoy-39950124
• https://www.linkedin.com/company/haven-lighting?trk=public_profile_topcard-current-company

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